User Feedback Report (UFR)

Product Service Supplied:

Date of Supply and / or Review Period:

Order / Contract No:

Feedback Assessment

Client Name:

Installation Location:

Representatives Name:

Position:

Telephone Number:

Product Quality:

PoorMediocreAdequateGoodExcellentNot Applicable

Service Quality:

PoorMediocreAdequateGoodExcellentNot Applicable

Project Management:

PoorMediocreAdequateGoodExcellentNot Applicable

Documentation:

PoorMediocreAdequateGoodExcellentNot Applicable

Planning & Delivery:

PoorMediocreAdequateGoodExcellentNot Applicable

Supplier Management:

PoorMediocreAdequateGoodExcellentNot Applicable

Installation & Commissioning:

PoorMediocreAdequateGoodExcellentNot Applicable

Health & Safety :

PoorMediocreAdequateGoodExcellentNot Applicable

Environment:

PoorMediocreAdequateGoodExcellentNot Applicable

Skills, Competance & Training:

PoorMediocreAdequateGoodExcellentNot Applicable

Innovation & Improvement:

PoorMediocreAdequateGoodExcellentNot Applicable

Organisation:

PoorMediocreAdequateGoodExcellentNot Applicable

Facilities:

PoorMediocreAdequateGoodExcellentNot Applicable

Commercial Management:

PoorMediocreAdequateGoodExcellentNot Applicable

Customer Interfaces:

PoorMediocreAdequateGoodExcellentNot Applicable

Please state any Improvements you feel could be made:

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